Lorne & Vale

The platform

Every enquiry captured. Every client accounted for.

The client acquisition operating system for law firms. Captured, scored, and turned into a partner-ready brief in minutes, with your team reviewing everything.

Built for UK law firms. Human review on everything.

Demo LLP: OverviewPreview

New enquiries

12

Qualified

8

Avg first response

4m

  • A

    Amelia Barnes

    Employment

    Qualified
  • R

    Rohan Iyer

    Conveyancing

    New
  • P

    Priya Shah

    Family

    Consultation
Sample data shown for preview.
Minutesfrom enquiry to a partner-ready brief
4 hoursrespond-by target on P1 matters
Zeroraw client identifiers sent to AI models

Everything intake should do

Done before anyone asks.

Captured at the source.

Website form, connected inbox, or a phone note. One pipeline, secured by per-firm intake keys. Nothing sits unread and nothing gets retyped.

Scored the same way, every time.

Practice area, urgency, temperature, and a 1 to 10 score, applied consistently at 2pm and at 2am. With the reasoning written down.

Conflict parties, extracted.

Every named individual and organisation pulled out and grouped: prospect, employers, counterparties. Ready for your screening process to verify.

Deadlines and risks, surfaced.

Limitation windows, time pressure, and intake risks flagged before anyone has read the thread.

Replies drafted, never sent alone.

A suggested reply and a follow-up email requesting exactly what is missing. One click to copy. A person at your firm sends it.

A respond-by on every lead.

P1 matters get a four-hour target. Anything overdue rises to the top of the dashboard until someone acts.

Monday, on one page.

A weekly partner report: volumes, practice areas, pipeline, and the top enquiries by score. Print it or save it as a PDF.

Yours to keep.

Export every lead to CSV any time. Tune the triage to your own practice areas. Your data, your systems, your rules.

Privacy by design

The AI never sees who your client is.

Direct identifiers are replaced with opaque tokens before any model call. Third-party names stay in for conflict screening. Real values are restored only for your team.

What your team sees

Sarah Whitmore of Whitmore Consulting was dismissed on 14 June. Reply to s.whitmore@example.co.uk

What the AI sees

{{LV_PII_FIRST_NAME_1}} {{LV_PII_LAST_NAME_1}} of {{LV_PII_COMPANY_1}} was dismissed on 14 June. Reply to {{LV_PII_EMAIL_1}}

Enforced in code, twice: a compile-time type that cannot accept raw enquiries, and a runtime tripwire that refuses the request if identifiers ever appear.

From enquiry to brief

Four steps. No waiting room.

01

An enquiry arrives

Form, inbox, or phone note, at 2pm or 2am. The clock that matters starts now.

02

Triaged in seconds

Scored, categorised, conflict parties extracted, deadlines flagged, drafts prepared.

03

Reviewed by your team

Assigned to an owner with a respond-by time. Notes, status, and every action on the record.

04

Reported without chasing

Live dashboards all week. A partner report every Monday. CSV whenever you want it.

Built for a profession that cannot get it wrong

Boundaries first. By design.

A person reviews everything.

Every brief, score, and suggested step is a draft for your team. Nothing acts on its own.

No legal advice. Ever.

Administrative triage only. No merits assessment, no client acceptance, no engagement decisions.

No documents in a pilot.

No IDs, medical records, bank records, or court papers. Intake fields only.

Not used to train AI.

Client identifiers are replaced with placeholders before any AI call, and a runtime tripwire refuses the request if raw details ever appear.

See your intake in one place.

Create your firm workspace in minutes, or take 15 minutes with a founder and watch a sample enquiry become a partner-ready brief.